> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smartsend.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Claude plugin

> Book shipments by chatting with Claude using the official Smart Send plugin.

The Smart Send plugin lets you book shipments, compare rates, find service points, and track parcels by chatting with Claude. It bundles two things in one install: a connection to the [Smart Send MCP server](/ai/mcp-server), so every action runs against your real account and carrier connections, and the [Smart Send Skill](/ai/skill), so Claude knows how to use those tools well.

<Note>
  The plugin works across <Link href="https://code.claude.com/docs/en/overview">Claude Code</Link> <Icon icon="arrow-up-right" size={12} />, <Link href="https://claude.com/download">Claude Desktop</Link> <Icon icon="arrow-up-right" size={12} />, and <Link href="https://claude.ai">Claude on the web</Link> <Icon icon="arrow-up-right" size={12} />. The commands below show the Claude Code flow; in Claude Desktop and Claude Web you add the same plugin through the app's plugin settings.
</Note>

## Before you start

* A Smart Send account. The [free plan](/fundamentals/billing) is enough to get started.
* At least one [connected carrier](/fundamentals/carrier-connections), so there are services to book.
* One of <Link href="https://code.claude.com/docs/en/overview">Claude Code</Link> <Icon icon="arrow-up-right" size={12} />, <Link href="https://claude.com/download">Claude Desktop</Link> <Icon icon="arrow-up-right" size={12} />, or <Link href="https://claude.ai">Claude on the web</Link> <Icon icon="arrow-up-right" size={12} />, installed and signed in.

## Install the plugin

In Claude Code, run these commands in order:

```bash theme={null}
/plugin marketplace add smartsendio/claude-plugin
/plugin install smartsend@smartsend
/reload-plugins
```

In Claude Desktop and Claude Web, open the app's plugin settings and add the same Smart Send plugin from the `smartsendio/claude-plugin` marketplace.

* The first command registers the <Link href="https://github.com/smartsendio/claude-plugin">Smart Send repository</Link> <Icon icon="arrow-up-right" size={12} /> as a plugin marketplace.
* The second installs the plugin to your user scope, so it's available across all your projects.
* The third activates it without restarting Claude Code.

## Sign in

The plugin uses OAuth — there are no API keys to copy around. The first time you use a tool, Claude asks you to sign in to Smart Send and approve access. Log in with your existing account, approve, and you're connected.

## Try it

Ask Claude in plain language. For example:

* "Book a 2 kg parcel to this customer with PostNord home delivery."
* "Find me the three closest GLS parcel shops to postal code 8000 in Denmark."
* "Where is order #1042? It was supposed to arrive yesterday."
* "Validate these 40 addresses from my CSV before I import them."

Claude collects the details it needs — addresses, parcel dimensions, and service selection — and confirms with you before booking anything.

## Keep it up to date

To update the plugin to the latest version:

```bash theme={null}
/plugin marketplace update smartsend
/reload-plugins
```

## Next steps

<CardGroup cols={2}>
  <Card title="MCP server" icon="server" href="/ai/mcp-server" horizontal>
    See the tools, resources, and prompts behind the plugin.
  </Card>

  <Card title="Skill" icon="book" href="/ai/skill" horizontal>
    The playbook the plugin uses to ship well.
  </Card>

  <Card title="REST API" icon="terminal" href="/api-reference/introduction" horizontal>
    Build a custom integration on the same shipping engine.
  </Card>
</CardGroup>