> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smartsend.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Team
> Manage team members settings and resources for perfect collaboration
## What are teams?
A *Team* in Smart Send is a logical grouping where one or more users can access shared resources. *Teams* are what is also sometimes referred to as *Organizations* in other systems - we simply call them *Teams*.
A *Team* provide access to shared resources including:
* **Shipping labels** - All team members can create and manage labels
* **Reports** - Shared access to shipping analytics and performance data
* **Address book** - Common contact and delivery address database
* **Carrier connections** - Shared carrier agreements and settings
The main reason to have multiple users on a team is when multiple people need to access the Smart Send dashboard. All activities are logged on a per-user level, so you can track what each user did and when they did it.
Every Smart Send account requires at least one team, even for individual users. When you create your account, a team is automatically created for you. You can add more team members later or continue using the team as a single-user workspace.
## Mange Team
### Rename Team
To rename your team, start by logging into the Smart Send platform .
Go to **Settings** → **Team Name**
Enter the new name of the team
Click **Save**
The team name change takes effect immediately for all team members.
The team name is only used internally for references and is not shown to shipment receivers in any way. The company information presented to end-customers can be configured under [sender information](/fundamentals/account).
### Team settings
We have an entire page dedicated to configuring the settings for your team. See [Settings](/fundamentals/settings) for details.
## Roles and permissions
Smart Send offers different role levels to control what team members can access and modify:
| Feature | Admin | Member |
| -------------------------------- | ----- | ------ |
| Create and manage shipments | ✅ | ✅ |
| View shipping labels and orders | ✅ | ✅ |
| View team shipping history | ✅ | ✅ |
| Modify team settings | ✅ | ❌ |
| Modify carrier connections | ✅ | ❌ |
| Add and remove team members | ✅ | ❌ |
| Manage billing and subscriptions | ✅ | ❌ |
## Managing team members
### Adding team members
Only team admins can add new members to the team.
To invite new members to your team, start by logging into the Smart Send platform .
Go to **Settings** → **Members** → **Add Team Member**
Fill out the user's **email address** and select the desired **role** for the new team member
Click **Add**
The invited member receives an email with a link to join your team. They must accept the invitation to gain access.
### Removing team members
To remove a member from your team, start by logging into the Smart Send platform .
Go to **Settings** → **Members**
Find the member you want to remove and click the **Remove** button next to their name
Confirm the removal in the dialog by clicking **Remove**.
The member immediately loses access to the team and all associated resources.
Removing a team member cannot be undone. The member will need to be re-invited to regain access.
### Changing member roles
To update a member's role, start by logging into the Smart Send platform .
Go to **Settings** → **Members**
Find the member whose role you want to change
Click **Edit** next to their name
Select the new role from the dropdown
Click **Save changes**
### Adding team members
