> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smartsend.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Shipping labels

> Create and print shipping labels directly from Shopify orders

Create shipping labels for your orders directly from the Shopify admin interface. The Smart Send app automatically generates labels using the configured shipping methods.

## Create a shipping label

This is how it looks to print shipping labels:

<img src="https://mintcdn.com/smartsend/TRJ5KVdNXmMYZrna/images/shopify/shopify-admin-action-generate-label.png?fit=max&auto=format&n=TRJ5KVdNXmMYZrna&q=85&s=0914366010eb24058036ec083d9c104a" alt="Creating shipping labels from Shopify" className="rounded-lg" width="2784" height="1686" data-path="images/shopify/shopify-admin-action-generate-label.png" />

<Steps>
  <Step title="Navigate to the order">
    Go to the Shopify order you want to create a label for.
  </Step>

  <Step title="Click order actions">
    Click the **More actions** button at the top and then select the **Generate label** action.
  </Step>

  <Step title="Print the generated label">
    Print the generated label on your printer.
  </Step>
</Steps>

## How label creation works

The Smart Send app handles label creation intelligently:

### Existing fulfillments

If fulfillments without tracking numbers already exist:

* Creates a shipping label for each fulfillment (as separate colli)
* Uses the existing fulfillment structure

### New fulfillments

If no fulfillments exist:

* Automatically creates a new fulfillment
* Adds all unfulfilled items to the fulfillment
* Generates the shipping label

## Label information

Each shipping label includes:

* **Carrier information** (Bring, PostNord, etc.)
* **Tracking number** for shipment tracking
* **Delivery address** from the order
* **Return address** from your Smart Send settings
* **Package details** (weight, dimensions)
* **Service type** (standard, express, etc.)

## Printing labels

After generating a label:

1. **Review the label preview** in the popup window
2. **Click "Print label"** to open the print dialog
3. **Select your printer** and print settings
4. **Print the label** on standard label paper

<Info>
  Make sure you have the correct label size for your printer. Most carriers accept standard 4x6 inch labels.
</Info>

## Label management

* **Labels are automatically saved** to your Smart Send account
* **Tracking numbers are added** to the Shopify fulfillment
* **Customers receive tracking notifications** automatically
* **Labels can be re-printed** from your Smart Send dashboard if needed

## Troubleshooting

If you encounter issues creating labels:

1. **Check your shipping method configuration** - ensure rates are properly linked
2. **Verify carrier connection** - make sure your carrier is connected in Smart Send
3. **Check order details** - ensure shipping address is complete and valid
4. **Review fulfillment status** - check if items are properly fulfilled

For more help, see our [troubleshooting guide](/integrations/shopify/troubleshooting).