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This page provides a historical record of incidents that have affected the Smart Send platform. Each incident includes details about the issue, its impact, and resolution.

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January 2026

Missing PostNord service points

Status: InvestigatingStarted: January 6, 2026We are currently investigating reports of missing PostNord service points. Our team is working to identify and resolve the issue.Impact: Some PostNord pickup points may not be displayed in the list of available pickup points during checkout.
For real-time status updates, check the Status page.