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You can modify your personal preferences under your account settings, while team settings affect all members of the team.

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Preferences

The teams preferences are managed by first logging into the Smart Send platform .
1

Navigate to Manage Settings

Go to Settings → PreferencesTeam settings with address book auto-save option enabled
2

Save preferences

Set the preferences as you see fit and press Save.

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Automatic tracking emails

Enable automatic tracking emails to notify customers when their shipments are booked. When enabled, customers receive an email containing their tracking number and a link to track their package immediately after booking. Example tracking email sent to customers after booking
Tracking emails are sent immediately after a shipment is successfully booked with the carrier.

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Address book management

Automatically add new receivers to your address book to build a database of customer addresses. This feature is particularly useful when using the manual booking form, as it helps maintain a comprehensive list of shipping destinations.
New receivers are automatically added to your address book when shipments are created through any booking method.