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Subscription commerce separates the recurring agreement from each delivery. WooCommerce Subscriptions manages the agreement and creates renewal orders; Smart Send books shipments for the orders you choose to fulfill. The initial purchase and each renewal need their own shipment. A previous label or tracking number belongs to its original shipment and must not be reused for a later delivery.

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Prepare a renewal for shipping

1

Identify the order to fulfill

Open the initial or renewal order in WooCommerce → Orders. Check that its payment and status meet your shop’s fulfillment process.
2

Review its current delivery details

Check the recipient address, shipping service, pickup point, items and weights on that order. A recurring agreement does not remove the need to check changed addresses, unavailable pickup points or changed quantities.
3

Create the shipment

Follow Book a shipping label. If a saved colli allocation requires a reset, rebuild it using the renewal’s current items before booking.
4

Check the outcome

Confirm the booking result and its new tracking information. The order note appears after a full page reload.

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Integration scope

Smart Send uses the Subscriptions renewal-data APIs to preserve reusable delivery configuration, exclude previous booking results, and map saved colli allocations to new order lines. It does not automatically book labels when renewals are created. See WooCommerce Subscriptions compatibility for the supported API baseline and testing limitation. Verify both the first order and an actual renewal with your shop’s Subscriptions setup. Token validation and checkout checks can be performed without creating a shipment; an actual booking creates one unless you have explicitly configured a test environment.