How it works
WooCommerce Subscriptions creates a new order in WooCommerce each time a subscription renews. Renewal orders behave like regular orders, which means Smart Send can book shipments and generate labels for them in the same way as any other order.- Initial orders are processed as standard WooCommerce orders
- Renewal orders are generated automatically on the renewal schedule
- Each renewal is shipped individually using your normal Smart Send workflow
Recommended setup
For subscription stores we recommend the same setup as any other WooCommerce store:- Configure your shipping methods so they apply to both initial and renewal orders
- Use bulk label generation to process renewal orders efficiently on shipping days
- Keep address details up to date — customers can update their shipping address from their account, and the latest address is used for the next renewal
Related resources
Supported plugins
Other plugins that work with Smart Send
Shipping labels
Generate labels for WooCommerce orders