Creating shipping labels
You can create shipping labels in two ways:Bulk label creation
Create labels for multiple orders at once:- Go to WooCommerce > Orders
- Select up to 5 orders using the checkboxes
- Choose “Generate labels” from the bulk actions dropdown
- Click Apply to process the orders
You can select up to 5 orders at a time for bulk label generation.
Single order label creation
Create a label for a specific order:- Open the order you want to create a label for
- Find the Smart Send logistics box in the order details
- Click “Generate label”
- Review and print the generated label
Label generation process
When you create a shipping label:- Smart Send processes the order using the configured shipping method
- Carrier booking is made automatically
- PDF label is generated ready for printing
- Tracking information is added to the order
- Customer notification is sent (if enabled)
Label information
Each shipping label includes:- Carrier information (Bring, PostNord, etc.)
- Tracking number for shipment tracking
- Delivery address from the order
- Return address from your Smart Send settings
- Package details (weight, dimensions)
- Service type (standard, express, pickup point, etc.)
Printing labels
After generating a label:- PDF opens automatically in your browser
- Review the label for accuracy
- Print the label using your standard printer
- Attach to package for shipping
Make sure you have the correct label size for your printer. Most carriers accept standard 4x6 inch labels.
Label management
- Labels are automatically saved to your Smart Send account
- Tracking numbers are added to the WooCommerce order
- Customers receive tracking notifications automatically
- Labels can be re-printed from your Smart Send dashboard if needed
Order status updates
When labels are created:- Order status may be updated automatically
- Tracking information is stored in the order
- Customer notifications are sent (if configured)
- Fulfillment status is updated in WooCommerce
Troubleshooting
Can’t create shipping labels
Common issues:- Shipping method not configured - Ensure rates are properly linked to Smart Send methods
- Carrier connection issues - Verify your carrier is connected in Smart Send
- Incomplete order information - Check that shipping address is complete and valid
- API token issues - Verify your Smart Send connection is working
Labels print incorrectly
Solutions:- Check label size - Ensure you’re using the correct label dimensions
- Update printer drivers - Make sure your printer drivers are up to date
- Check print settings - Verify scaling and orientation settings
- Try different browser - Some browsers handle PDF printing differently
Bulk actions not working
Solutions:- Check order selection - Ensure orders are properly selected
- Verify order status - Some orders might not be eligible for label creation
- Check plugin status - Ensure the Smart Send plugin is active
- Review error messages - Look for specific error details in the admin
Best practices
Label creation workflow
- Process orders in batches - Don’t try to create too many labels at once
- Verify order details - Check addresses and package information before creating labels
- Print immediately - Generate and print labels when you’re ready to ship
- Update order status - Mark orders as fulfilled after printing labels
Quality control
- Review labels before printing - Check for accuracy and completeness
- Verify tracking numbers - Ensure tracking information is properly added
- Test with small batches - Start with a few orders to verify everything works
- Keep records - Maintain records of created labels for reference
Next steps
After creating shipping labels:- Set up tracking notifications for customers
- Configure supported plugins for enhanced functionality