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Connect agreement

To connect your Smart Send account with DAO, you need an active DAO shipping agreement. When your agreement is set up, you will receive a welcome email from DAO containing your account details. To connect DAO, start by logging into the Smart Send platform .
1

Navigate to Carrier Accounts

Go to Carrier Accounts
2

Connect DAO

Next to DAO click the Connect buttonCarrier accounts overview with DAO connect button
3

Enter DAO details

Enter the following DAO details:
  • Customer number (usually 4 digits)
  • API key (alphanumeric string)
  • Profile (leave empty unless DAO has provided a specific value)
DAO connection form with customer details filled in
4

Save the settings

Save the settings
You can find your customer number and API key in your DAO welcome email or agreement confirmation. The “Profile” field is rarely used—leave it blank unless DAO has instructed you otherwise.
The connection is instant. You can book DAO shipments immediately after saving the connection.

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Get agreement

If you do not have a DAO agreement yet, contact DAO to request pricing and terms.

Contact DAO

Contact DAO for an agreement

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Aggrement conditions

DAO supports two types of agreements:
  • Pickup at your location: DAO collects parcels directly from your business address.
  • Drop-off at a DAO point: You deliver parcels to a DAO pickup point.
DAO typically requires a minimum shipping volume for pickups, making this the preferred option for many businesses. However, if your business is located near a DAO pickup point, using drop-off can be a suitable and cost-effective alternative.