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Configure your shipping methods to link Shopify shipping rates with specific carrier shipping methods. This ensures the correct shipping method is used when creating labels for orders.

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How shipping methods work

Your Shopify shipping rates determine the price customers pay during checkout. When you create a shipping label, Smart Send needs to know which carrier shipping method to use for that order. By linking each Shopify shipping rate to a Smart Send shipping method, the system automatically selects the correct carrier method for each order.

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Add Shopify shipping rates

If you don’t have shipping rates set up yet, follow these steps in your Shopify admin .
If you want to enable pickup points for customers during checkout, see how to set up pickup points instead.
1

Go to Settings > Shipping and delivery

Shopify shipping settings page
2

Manage rates

Click Manage rates next to the shipping zone you want to configure.Shipping zones with manage rates option
3

Add rate

Click Add rate.Add rate button in shipping configuration
4

Configure your rate

Select Set up your own rates and configure the settings as needed.Shipping rate configuration form
For free shipping, create two rates with different conditions. For example: one rate for orders 0-100 EUR and another for orders 100+ EUR. Learn more about Shopify shipping rates .
After setting up your Shopify shipping rates, you need to link each rate to a Smart Send shipping method.
1

Open the Smart Send app

Open the Smart Send app in your Shopify admin
2

Navigate to shipping methods

Navigate to the shipping methods section
3

Link each rate

For each shipping rate, select the corresponding Smart Send shipping method from the dropdownShipping rates linked to Smart Send shipping methods

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Configuration example

Here’s how the linking works:

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Next steps

After configuring your shipping methods:
  1. Set up pickup points (optional)
  2. Create your first shipping label